Managed IT & cybersecurity in Prince George for businesses that can't afford downtime.

Our Proactive plan starts at $150 per endpoint per month and includes full security monitoring, managed M365, backups, and quarterly business reviews. Our Complete plan at $225 per endpoint per month adds 24/7 priority support and advanced security features. Both plans include the Sentry security platform. Simple, predictable pricing with no surprises. Response targets: 4-hour standard and 1-hour critical on Proactive, 15-minute critical escalation on Complete. Onboarding costs are discussed during your discovery call.

Break-fix IT support is reactive. You call when something breaks, pay hourly, and hope the problem gets solved. A managed service provider (MSP) like CMO monitors your systems 24/7, patches vulnerabilities before they're exploited, manages your backups, and provides strategic planning. The result is less downtime, predictable costs, and significantly better security posture.

CIS Controls v8 are a prioritized set of cybersecurity best practices developed by the Center for Internet Security. Implementation Group 1 (IG1) includes 56 specific safeguards designed for small and medium businesses. We implement all 56 for every managed client. This framework is increasingly referenced by cyber insurance underwriters when assessing your policy.

We use a 12-month service agreement with 30 days’ written notice to end service. The agreement defines the scope, responsibilities, and terms for both sides. Most of our clients have been with us for years because the service speaks for itself, not because a contract keeps them.

Our security operations centre monitors every managed environment 24/7, regardless of plan. Active threats are detected and contained automatically around the clock. For critical security events, our engineers are on-call to respond. General IT support requests are handled during business hours with priority response for managed clients.

Yes. We deploy and manage Starlink and satellite internet for remote sites across Northern BC, including First Nations communities and construction camps. Every deployment includes bandwidth shaping, per-device fair-use policies, billing plan optimisation, and remote monitoring. We also work with your accounting team to control auto top-up costs and ensure each dish is on the right plan. The same network segmentation and security standards we apply to in-town offices apply at every remote site.

Yes. Every device we manage is enrolled in our mobile device management (MDM) platform, regardless of whether it's in the office or at a home desk. This gives us zero-trust conditional access, remote patching, compliance enforcement, and the ability to wipe a lost or stolen device instantly. Windows, Mac, iOS, and Android are all supported.

We publish our pricing on our website, which most IT companies won't do. Every client gets the same enterprise security stack regardless of size because we don't offer a stripped-down plan for smaller budgets. Our team is exclusively senior engineers with decades of experience. We don't dispatch junior techs or rely on outsourced help desks. We carry professional liability and cyber liability insurance, so we stand behind the work we do. And we've been independently owned since 2000, profitable every year, with zero outside investment. We'll never be acquired. When you sign with CMO, the people you meet are the people who stay.

No. We only offer managed IT services. Break-fix support means no ongoing monitoring, no proactive maintenance, and no security baseline. Environments managed reactively deteriorate between emergency calls, and clients are left without the compliance documentation that cyber insurers now require. We made this decision because we are not willing to put our name on outcomes we cannot control. If your business is not ready for managed IT, we are happy to recommend a provider in the region. You can read more about why we made this choice.