Production doesn’t stop. Your IT can’t either.

The modern manufacturing floor is a hybrid environment. PLCs, SCADA systems, and industrial controllers share network infrastructure with email, ERP, and business applications. When these live on the same flat network, a phishing email in accounting can reach a production controller. We segment these environments properly using network segmentation so a compromise in one domain can’t cascade into another.

Shift operations create unique IT challenges. When a CNC machine throws an error at 2am, the operator needs support, not a voicemail. Our monitoring and support model aligns to your production schedule. Critical systems are monitored continuously, and managed clients on our Complete plan have 24/7 access to senior engineers who understand industrial environments.

Patching in manufacturing is complicated. You can’t reboot a production server during a run. Legacy systems may not support current operating systems. Industrial software vendors move slowly on updates. We build patching strategies that respect production schedules, maintain separate patching windows for OT and IT systems, and document compensating controls for systems that can’t be patched on standard timelines.

Environmental factors matter. Dust, temperature, vibration, and power quality all affect IT equipment differently on a shop floor than in an office. We specify industrial-rated networking equipment where needed, configure environmental monitoring, and design power protection that accounts for the electrical noise that heavy machinery generates.