(250) 562-0907
info@cmoit.ca
Founded in 2000 by Chris and Shaun. Five senior engineers. Seventy clients across Northern BC. Independently owned, zero outside investment, and no plans to change that.
“IT is about trust, not just security, uptime, or money. You trust us to keep your business running so that you can provide for your family, friends, and staff. We do not take that responsibility lightly.”
CMO IT Services was founded in 2000 by Chris and Shaun. Greg joined early, and the three of them became the core that everything else was built around. Back then, managed IT wasn't a category. There were no playbooks, no vendor ecosystems, no acronyms. Just businesses that needed their computers to work and three people who knew how to make that happen.
Twenty-six years later, the industry grew up around us. We stayed small on purpose. Five senior engineers. No help desk rotation. No junior techs learning on your network. Every client is served by the same team that built the company.
We're in the customer service business. The technology is what we're good at, but the service is why people stay. When something breaks at 4:25 on a Friday, you're not calling a queue. You're calling people who know your name, your network, and what matters to your business.
Seventy clients across different industries means we've seen most problems before they reach your door. What we learn protecting a construction company's field crews sharpens how we think about a law firm's remote access. Twenty-six years of that cross-pollination is hard to replicate.
We've watched our clients' businesses grow, their children grow up, and their now-grown children introduce their own kids to us.
That's not a marketing line. It's what happens when you stay in the same community, doing the same work, for a quarter century. Our clients aren't account numbers. They're people we see at the grocery store, at community events, at their kids' hockey games. That's the kind of relationship that keeps you honest.
Tiered service means someone decided your business matters less. We've seen what happens at MSPs that sell gold and silver packages: smaller clients get slower responses, junior techs, and last priority on project work. We refuse to build that incentive structure. When everyone gets the same standard, the standard stays high.
When private equity buys an MSP, the first thing that changes is who you're serving. Margins get optimised, senior staff get replaced, and clients become line items. We've watched it happen across the industry. Our independence isn't a philosophy statement. It's the structural reason your service quality won't change next quarter.
We use service agreements for administrative and insurance purposes, but we believe loyalty should be earned through service, not enforced by contract. Most of our clients have been with us for years. Some for decades. Technology should make your business stronger, not more complicated. That's the standard we hold ourselves to.
Our office is at 1515 8th Avenue in Prince George, but our clients span the region. Remote management tools mean geography isn't a barrier to service quality. Every client gets the same monitoring, the same response times, and the same team.
Managed clients have access to emergency support 24/7/365. The internet doesn't stop on weekends, and neither do we when it matters.
CMO is the life work of Chris, Shaun, and Greg. Not a stepping stone, not a portfolio asset, not a growth experiment. We built this company to serve our community, and that's what it will continue to do.
We have a pact: this company stays independent. No outside capital, no private equity, no exit strategy. The people who built it are the people who run it.
To our clients: thank you for your trust. We don't take any of it for granted.
Book a free one-hour consultation. We'll review your environment and tell you where you stand. In person or virtual. No sales pitch.