CMO IT Services was founded in 2000 by Chris and Shaun. Greg joined early, and the three of them became the core that everything else was built around. Back then, managed IT wasn't a category. There were no playbooks, no vendor ecosystems, no acronyms. Just businesses that needed their computers to work and three people who knew how to make that happen.
Twenty-six years later, the industry grew up around us. We stayed small on purpose. A team of senior engineers. No help desk rotation. No junior techs learning on your network. Every client is served by the same team that built the company.
We're in the customer service business. The technology is what we're good at, but the service is why people stay. When something breaks at 4:25 on a Friday, you're not calling a queue. You're calling people who know your name, your network, and what matters to your business.
Seventy clients across different industries means we've seen most problems before they reach your door. What we learn protecting a construction company's field crews sharpens how we think about a law firm's remote access. Twenty-six years of that cross-pollination is hard to replicate.
We've watched our clients' businesses grow, their children grow up, and their now-grown children introduce their own kids to us.
That's not a marketing line. It's what happens when you stay in the same community, doing the same work, for a quarter century. Our clients aren't account numbers. They're people we see at the grocery store, at community events, at their kids' hockey games. That's the kind of relationship that keeps you honest.
Not all our clients need full managed IT. Some have capable internal teams that need senior-level guidance for complex projects, cybersecurity architecture, or compliance work. We consult with those teams as advisors and educators, not operators. We never touch their networks. Their staff executes every recommendation. It's a model that's growing because experienced senior engineers are getting harder to find, and twenty-six years of cross-industry knowledge is hard to hire for.