Healthcare & Dental: Patient data demands real protection.
Healthcare and dental practices collect some of the most sensitive personal information that exists. We protect it with the same nine-layer security stack we run for a 250-person operation, because your five-person clinic faces the same ransomware as a hospital.
Healthcare IT is personal. We treat it that way.
A dental office with five operatories and a regional hospital face the same threat actors. The difference is budget, not risk. We close that gap.
Clinical software is secured without disrupting workflows.
Healthcare practices run on specialized software: practice management systems, digital imaging, patient portals, and lab integrations. These systems are often built by vendors focused on clinical functionality, not security. Default passwords, unpatched servers, and flat networks are common. We secure the environment around these systems without disrupting clinical workflows, using our Sentry security platform.
Patient trust is protected along with patient data.
Patient data has permanent value to attackers. Unlike a stolen credit card that can be cancelled, a health record contains identity information that never expires. A breach notification to your patient list doesn’t just trigger PIPEDA obligations. It damages the trust relationship that your practice depends on. Every referral, every review, every returning patient is built on that trust.
Privacy compliance is documented and evidence-backed.
PIPEDA and BC PIPA impose specific obligations on organizations that collect health information. We implement privacy controls aligned to these requirements: access logging, encryption at rest and in transit, backups stored in Canada only, breach notification procedures, and documented retention policies. When the Privacy Commissioner asks how you protect patient data, the answer is documented and evidence-backed.
Imaging and clinical systems are monitored continuously.
Clinical system uptime is a top priority. A server outage during a procedure or a network failure that takes down your imaging system has immediate patient care implications. We monitor critical clinical infrastructure continuously and maintain backup connectivity and recovery procedures designed to minimize disruption to patient care.
Patient data stays out of AI tools.
Artificial intelligence (AI) can save your administrative staff hours every week, but patient information must never reach a public AI system. We help practices establish clear rules for staff, secure enterprise AI platforms with PIPEDA-aligned data handling, and identify the administrative bottlenecks where AI saves real time without ever touching patient data. Policies, training and rollouts are IT consulting work, scoped and quoted separately. The result is a practice that benefits from it without exposing patient trust or your regulatory standing. AI workflow analysis is available as part of our consulting practice.
Purpose-built for clinical environments.
Practice management, imaging, and patient portal infrastructure maintained without disrupting clinical workflows.
Layered security with encryption, access controls, and immutable backup copies stored in Canada only.
Privacy controls, breach notification procedures, and documented evidence aligned to federal and provincial requirements.
Clinical systems, guest Wi-Fi, and administrative networks kept on separate segments through our network design.
Every workstation in every operatory and office protected with managed EDR and automated patching.
Clinical servers backed up hourly and test-booted daily, with immutable cloud copies in Canada only. A failed server can typically be running again in about 15 minutes from diagnosis.
Frequently asked questions.
Yes. We look after everything your practice management and imaging software runs on: the servers, the workstations in each operatory and office, the network and the backups. We secure the environment around that software and schedule updates so they don’t interrupt patient care.
In Canada only, which supports your PIPEDA and BC PIPA obligations. Clinical servers are backed up hourly and test-booted every day, with immutable copies in the cloud. Microsoft 365 email and files are backed up to the cloud three times a day, and a second copy is kept at your practice. How our backups work.
Your systems are monitored 24/7, so we usually know about an outage before your front desk does. Our team works Monday to Friday, 8:00 to 4:30, and engineers are alerted to critical outages after hours and act on them. If a server fails, it can typically be running again in about 15 minutes from diagnosis, from the backup at your practice.
Compliance also depends on your own policies and how your team handles patient information, so no IT provider can deliver it alone. What we provide is the technical side: access controls, encryption, backups stored in Canada, breach procedures, and the documented evidence behind each answer when an insurer, auditor or the Privacy Commissioner asks. Compliance and risk management.
How protected are your patients?
Book a call. We’ll review your practice’s security with patient privacy and clinical uptime in mind.