Manufacturing & Industrial: Production doesn’t stop. Your IT can’t either.
Manufacturing and industrial operations run on tight schedules and tighter tolerances. When IT fails on a production floor, the cost is measured in hours of lost output. We build infrastructure that keeps pace with your operations.
Where the shop floor meets the server room.
Manufacturing environments mix legacy industrial systems with modern IT. That convergence creates security gaps, and closing them takes hands-on OT/IT experience, which is exactly what we bring.
Office and production networks stay apart.
The modern manufacturing floor is a hybrid environment. PLCs, SCADA systems, and industrial controllers share network infrastructure with email, ERP, and business applications. When these live on the same flat network, a phishing email in accounting can reach a production controller. We segment these environments properly using network segmentation so a compromise in one area is contained to it as far as possible.
Critical systems are monitored on every shift.
Shift operations create unique IT challenges. Production often runs past office hours. Our human-led security operations centre monitors your systems 24/7 as part of our managed cybersecurity, network monitoring runs around the clock, and our engineers are alerted to critical outages after hours and act on them. The Complete plan adds on-call response for critical security events and 24/7 priority support.
Patching works around your production schedule.
Patching in manufacturing is complicated. You can’t reboot a production server during a run. Legacy systems may not support current operating systems. Industrial software vendors move slowly on updates. We build patching strategies that respect production schedules, maintain separate patching windows for OT and IT systems, and document compensating controls for systems that can’t be patched on standard timelines.
Equipment is built for the shop floor.
Environmental factors matter. Dust, temperature, vibration, and power quality all affect IT equipment differently on a shop floor than in an office. We specify industrial-rated networking equipment where needed, configure environmental monitoring, and design power protection that accounts for the electrical noise that heavy machinery generates.
A roadmap ready for your next budget cycle.
Manufacturing operations have measurable workflows, which makes our business gap and workflow analysis particularly valuable here. We map production reporting, inventory management, shift handover, and quality data flows, identify the operational bottlenecks costing you throughput, and deliver a prioritized improvement roadmap that respects the OT/IT boundary throughout. The report is what your leadership team takes into the next budget cycle.
Engineered for production environments.
Proper network isolation between operational technology, business IT, and guest networks.
Maintenance windows aligned to production schedules with compensating controls for legacy systems.
24/7 security and network monitoring, with engineers acting on critical outage alerts after hours. The Complete plan adds on-call security response.
Industrial-rated equipment specifications, environmental monitoring, and power protection for shop floor conditions.
Network and security architecture designed around your manufacturing software and data flows.
Production servers backed up hourly and test-booted daily. After a failure, a server can typically run from its backup in about 15 minutes from diagnosis.
Frequently asked questions.
Yes. Security and network monitoring run 24/7, and confirmed threats are contained automatically. Engineers are alerted to critical outages after hours and act on them. Day-to-day support is Monday to Friday, 8:00 to 4:30, and the Complete plan adds on-call response for critical security events and 24/7 priority support.
Updates are planned around your production schedule, with separate windows for production and office systems, so servers aren’t rebooted during a run. Older systems that can’t follow normal update timelines get documented safeguards instead.
Production servers are backed up hourly and test-booted every day. If one fails, it can typically be running again in about 15 minutes from diagnosis, from the backup appliance on site, while the original is repaired. Immutable copies are also kept in the cloud, in Canada only. How our backups work.
We don’t co-manage. When we manage your IT, we take full responsibility for your systems, because shared administration splits accountability and makes it unclear who changed what. If your own team does the work and wants senior advice, our IT consulting service is advisory: your team provides the information, we plan and advise, and your team carries out the work.
How resilient is your floor?
Book a call. We’ll assess your OT/IT environment and show you where production risk meets cybersecurity.