Retail & Hospitality: Transactions, guests, and data. All protected.
Retail and hospitality businesses process payments, manage guest networks, and handle customer data across multiple locations and devices. Every transaction point is an attack surface. We secure each one.
Every register is a perimeter. We protect it.
Retail and hospitality environments are uniquely exposed. Public-facing networks, payment terminals, and high staff turnover create an attack surface that demands security built specifically for it. That’s what we deliver.
Payment terminals reach your processor, nothing else.
Point-of-sale systems are high-value targets. Card skimming malware, RAM scraping, and network-based attacks on payment infrastructure are constant threats. We isolate POS systems on dedicated VLAN segments with strict firewall rules that prevent any crossover between payment networks, business systems, and guest Wi-Fi. Your payment terminals can reach your processor and nothing else.
Guests stay connected, and outside your network.
Guest Wi-Fi is a customer expectation in hospitality, but it’s also a direct network connection into your building. Without proper isolation, a compromised guest device can reach your internal systems. We deploy guest networks on completely separate infrastructure with bandwidth controls, content filtering, and captive portals that protect your brand while keeping guests connected.
Staff access follows hires and departures.
Staff turnover in retail and hospitality is higher than most industries. Every new hire needs access, every departure needs revocation. Shared POS logins, generic accounts, and orphaned credentials accumulate fast. We automate user lifecycle management so access is provisioned correctly on day one and revoked completely on the last day.
Every location runs the same security.
Multi-location management multiplies every challenge. Each site needs consistent security policies, network configurations, and monitoring. We manage all locations from a centralized platform so a security update applied at your flagship store is simultaneously enforced at every other location. No site falls through the cracks.
AI use that protects card and guest data.
Artificial intelligence (AI) is changing how retail and hospitality operate: customer service chatbots, automated review responses, menu writing, inventory forecasting, and staff scheduling. We help you choose the right AI for each use case, build acceptable use policies that keep payment card data and guest information protected, and train your team to use AI confidently. Policies, training and rollouts are IT consulting work, scoped and quoted separately. The productivity gain is real. The path to capturing it shouldn’t put your customer trust or your payment security at risk. AI workflow analysis is available as part of our consulting practice.
Security for every customer touchpoint.
Payment systems on dedicated VLANs with strict firewall rules preventing any crossover to other networks.
Fully isolated guest networks with captive portals, bandwidth controls, and content filtering.
Automated provisioning and revocation for high-turnover environments. No orphaned accounts.
Centralized security policies and monitoring across all locations from a single platform.
Every register, back-office workstation, and handheld device protected with managed endpoint detection and response through our managed cybersecurity.
Back-office servers backed up hourly and test-booted daily, with immutable cloud copies in Canada only. A failed server can typically run from its backup in about 15 minutes from diagnosis.
Frequently asked questions.
PCI compliance, the security standard for accepting payment cards, also depends on your payment processor and how staff handle cards, so no IT provider delivers it alone. We handle the network side: payment terminals on their own isolated network that can reach your processor and nothing else, kept apart from guest Wi-Fi and back-office systems.
Your network is monitored 24/7, and engineers are alerted to critical outages after hours and act on them. We keep UniFi network equipment in stock, so a failed access point or switch can be replaced quickly instead of waiting on an order. Our team works Monday to Friday, 8:00 to 4:30.
Yes. Every location is managed from one platform with the same security policies, network setup and monitoring, so a change made at one site is applied at all of them.
Often, yes. We manage UniFi equipment bought directly through Ubiquiti Canada. UniFi bought elsewhere is likely grey-market, and we don’t service it. Other brands are reviewed case by case: if you’re partway through a contract, we can manage that equipment until the term ends, then plan its replacement.
How secure are your registers?
Book a call. We’ll assess your payment infrastructure, guest networks, and multi-site security posture.